Associate Director

This position is under the supervision of the Director of Casey Eye Institute, Department of Ophthalmology at Oregon Health & Science University (OHSU).   The duties of this position are in support of the missions, goals and objectives of OHSU and the School of Medicine.  These duties include fiscal and budget management (hospital, faculty practice, departmental and School of Medicine), strategic planning, HR project management, contract/grant efforts, business development, facilities and resource management, supporting both faculty recruitment/retention, and fundraising activities. Serves as adviser to the Chair and Division Chiefs.  Recommends, develops, and implements operational and administrative processes.

Associate Director will have direct responsibility for the operations and management of the academic, clinical, research and surgical activities at the Casey Eye Institute.  Support staff to this position shall include:  Operation Managers (Retina, Glaucoma, Cornea, Adult Eye, Child Eye, Oculoplastics, Ocular Oncology, Uveitis, Genetics, Neuro-Ophthalmology, Medical Contact Lens, Low Vision and Satellite Clinics), Associate Administrator for Revenue Cycle, Executive Assistant, Optical Services Director, Facilities Manager, Finance Administrator, OR Director, Human Resources Manager, Satellite Clinics Manager, and Outreach Coordinator.  Position provides administrative support to Chairman and Director in the areas of:

• Departmental Planning: Participates in strategic, short-range and long-range planning for educational, patient care, research, and public relations programs; prepares and coordinates related scheduled and adhoc reports.  Analyzes and makes recommendations regarding the feasibility of new programs.
• Inter-Professional Relationships: Maintains relationship with Portland VA, Devers Eye Institute, Kaiser (and other payer groups), ancillary programs, hospitals and related organizations; maintains communication with hospital administration and other OHSU departments.  Coordinates programmatic efforts between agencies related to teaching, research, and clinical functions.
• Patient Care: Faculty practice and hospital billing.  Administers support systems and personnel for teaching, patient care, and research programs; assesses faculty administrative support requirements.  Oversees operating budget performance, patient relations, marketing/business development activities, and assures appropriate utilization of department and hospital resources and equipment.
• Contract Development: Managed care, community physician affiliations, community hospital affiliations, off-site malpractice, satellite activities.
• Facilities: Manages facilities, resources, and space allocation; monitors and implements safety and environmental procedures; coordinate space planning, remodeling and expansion/construction projects (e.g. departmental presence at the Biomedical Research Building, Center for Health  & Healing, and satellite locations in Astoria, OR; Longview, WA; Vancouver, WA; Hood River, OR; and The Dalles, OR).
• Finance: Manages, controls, coordinates, and supervises the fiscal activities of the department as they relate to the Hospital, faculty practice and School of Medicine (Revenue budget approximately $85 million.).  This includes funding development, budget preparation/negotiation, generation of patient care revenue, allocation of operating and capital support, endowment management, and related fiscal reporting (Total annual revenue approximately 85 million).
• Personnel: Advise and oversees HR Director for hiring, disciplinary actions, orientation/training, supervision, employee relations, staff salary/wage administration and organizational development (approximately 430 total FTE).
• Purchasing: Oversee acquisition, capital equipment, inventory and contract for loaner equipment.
• Research: Oversee research managers and grant and contract administration, planning/monitoring drug and national clinical trials.
• University Participation:  implements internal policies and procedures for teaching, patient services, and research; actively serves and participates in hospital, department and School of Medicine meetings, groups and committees.
• Development:  Member of the Casey Advisory Committee for Development.
• Oversees performance of Department Directors/Managers as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics.
• Oversees Quality Assurance and Performance Improvement Initiatives.
• Performs requirements for Department Directors/Managers as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics.
• Maintain expertise in applicable rules and regulations, policies, etc. that affect the department.
• Identify departmental functions requiring compliance procedures.
• Identify high risk areas of concern.
• Designate departmental compliance representative, and, if appropriate, develop departmental compliance plan and departmental compliance committee.  Secure approval for the plan from Hospital Administrator and H&C Compliance Officer.
• Establish departmental policies and procedures to assure compliance with laws, rules and regulations, and policies.
• Monitor department for compliance, and recommend/participate in internal audits.
• Consider compliance implications and seek advice and consultation from H&C Compliance Officer, as needed.
• Communicate issues, concerns, and compliance activities to Hospital Administrator and H&C Compliance Officer.
• Incorporate compliance within position descriptions and performance appraisals for staff members.
• Model ethical and appropriate behavior, professional standards, compliance, and personal integrity.
• Create atmosphere where staff members are committed to compliance and problems are identified and resolved at the lowest possible level.
• Insure that no staff member is retaliated against in any way for reporting a compliance issue.
• Respond to complaints and reported potential problems.  Resolve concerns and put procedures in place to prevent recurrence.
• Insure that staff members are properly educated regarding compliance program (Code of Conduct, hotline, personal responsibilities, departmental compliance plan, etc).  Determine content and conduct department specific compliance training for departmental staff members.
• Notify H&C Compliance Officer if complaint or concern is received from contractor, client or other outside OHSU.
• Adheres to all Casey Eye Institute Service Excellence standards and expectations and attends all related mandatory training programs.

Required Qualifications:

• Minimum BA degree in business, healthcare administration or related field. 
• At least 5 years experience in healthcare management to include expertise in business development, clinical operations, contracting and finance is required. 
• Experience in key level management position in a healthcare environment.
• Strong working knowledge of budget development, physician billing practices and contract development is required. 
• Proven leadership skills are imperative. 
• Excellent written and verbal communication and analytical skills are essential. 
• Ability to design, develop and implement new programs and plan strategically is required. 
• Must be innovative and creative, and demonstrate ability to influence faculty and administration on key decisions and programs. 
• Ability to work well with management and staff at all levels of the organization is imperative.

Preferred Qualifications:

• Management experience in Ophthalmology, academic medicine or group practice strongly preferred.